Solutions

Everything you need to train your teams for critical conversations.

Short learning modules, realistic simulations and precise tracking: Practicio brings learning, practice and progress together in one place.

Features

Learn, practise, progress.

Four building blocks that flow together, from method to role-play.

01

Interactive learning paths

The essentials, in a short and active format. Each path sets out a method before practice, for example the FEEDA method for feedback: Facts, Effects, Emotion, Demand, Action.

Short methods you can apply straight away
Quizzes to anchor the key points
Summary sheets to keep at hand
Parcours Practicio : la méthode FEEDA pour structurer un feedback de recadrage
02

AI simulations

Your employee leads the conversation out loud, facing a virtual counterpart who reacts to their words and their approach. They can make mistakes, start again, try another approach.

Realistic counterparts, with their personality and resistance
Situations built from real cases
Instant feedback
Simulation Practicio : un manager mène un entretien de recadrage face à un interlocuteur virtuel
03

Skills mapping

Each employee discovers their communication profile, strengths and areas for growth, skill by skill. It is their personal progress space.

Strengths and areas for growth identified
Progress by scenario and tracking of every simulation
Dashboards for managers and HR
Espace de progression Practicio : profil postural, compétence en accélération, parcours en cours
04

Manager and HR dashboards

A control panel to track engagement and the progress of each cohort, and spot the employees who need support first.

Engagement rate and completed paths
Progress by scenario and by skill
Data export for your reports
Console RH Practicio : indicateurs clés, performance par scénario et progression de la cohorte
Use cases

The moments when conversations matter most.

New in role

Managers stepping into the role

Prepare new managers for their first difficult conversations, before they happen.

Example: setting boundaries with a former colleague who now reports to you
Key conversations

Key conversations

Feedback, corrective conversations, annual reviews: rehearse the exchanges that shape relationships and performance.

Example: managerial feedback workshops, Galeries Lafayette
Change

Leading through change

Announce a decision, respond to concerns, keep people engaged through a transformation.

Example: announcing a reorganisation to your team
Prevention

Preventing inappropriate behaviour

Spot and address a sensitive situation, with the right touch and without delay.

Example: supervisor training programme, AP-HP
Industries

Situations specific to every line of work.

Every industry has its critical conversations. Our scenarios start from your on-the-ground reality.

Healthcare

Hospitals and care facilities

Address inappropriate behaviour, ease tension within a care team, announce a difficult decision.

Reference: AP-HP
Transport

Transport and mobility

Hold a review with a driver, handle an unhappy passenger, defuse tension within a team.

Reference: RATP Dev
Finance

Banking, insurance and asset management

Raise a sensitive issue, prevent psychosocial risks, advise a demanding client.

References: OFI Invest, Groupama
Retail

Retail and distribution

Give feedback to a sales team, handle a complaint in store.

Reference: Galeries Lafayette
Digital services

Digital services and consulting

Address issues, give feedback, lead a project team under pressure.

Reference: SCC
Public sector

Public administrations

Lead change, handle tense situations with members of the public.

References: French Ministry of the Interior, French Ministry of the Armed Forces
Enterprise-ready

Roll out Practicio with confidence.

Multilingual, secure and integrated with your tools: everything you need for a large-scale rollout.

BonjourHelloHola

Multilingual

Your teams practise in their own language, with the same standards in every country: more than 15 languages available.

GDPRHosted in FranceAI Act

Data security and compliance

Hosted in France (AWS Paris, Microsoft Azure France Central), audited by an independent third party (CYBIAH, 79/100). Your data is never used to train AI models.

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LMSSCORM360Learning

Integrated with your tools

Deliver the paths in your LMS in SCORM format, for example 360Learning, with access through your SSO.

See Practicio in action.

Try this month's simulation, or talk to our team about your challenges.